Announcement    SHIPPING FAQ -
FREE SHIPPING DOES NOT INCLUDE INSURANCE!!! This is at your own risk.
I can provide an exact amount for insured shipping once your order is completed, boxed, and weighed.
You can decide at that time if you'd like to upgrade to insured and faster shipping.

***** WE OFFER AFFORDABLE EXPEDITED OPTIONS!! (please note that programs and invitations have different expedite fees). *****

***** IMPORTANT - I generally do not respond to messages during holidays or holiday weekends.

Each order proceeds through the following steps:
1. Designing
2. Proofing
3. Printing
4. Cutting/Finishing/Assembling
5. Packing & Shipping

If you ask SPECIFIC questions in your message to me, I can respond more quickly with an answer!

SUBMITTING THE TEXT FOR PRINTING

Once you make your purchase, the wording for your invitations/programs must be messaged to me through Etsy.

1. Use upper and lowercase letters. DO NOT submit any text or words in all caps.

2. DO NOT send attachments. If you have the text already in WORD, please cut and paste it into an Etsy message. I can NOT open attachments.

3. Include with your text instructions specifying any changes to the colors or other details you would like to add or change.

STANDARD INVITATION CONTENT

Full names of bride and groom
Date
Ceremony: time, location, and address
Reception: time, location, and address
Parents' names if including them (and wording preference)
RSVP date
Other information sometimes included: directions, accommodations, wedding website, entrée choices, map, etc.

STANDARD PROGRAM CONTENT

Names, date, ceremony location (including city/state)
Order of service
Wedding party
Thank you message written to guests
In memory section

All messages need to be via Etsy so that we have a continuing record of our correspondence. If you can see the messages, I can see them. Always respond to me by using the text box immediately below the previous message.

For your convenience, there are three options for expediting that will guarantee quicker delivery of most orders. Some orders cannot be expedited due to the availability of specialty papers. PLEASE NOTE: there are higher expedite fees for invitations because we generally incur expedite fees from our suppliers.

Note: I do not make money on the expedite fees. The fee pays for my assistant(s) to come in on unscheduled workdays.

INVITATIONS ONLY Expedite Fees (includes the entire invitation set):

$30.00 - FAST: 4 weeks or less: www.etsy.com/listing/130598898/expedited-invitations-shipping-of-order - Your order will SHIP in four weeks or less. INVITATIONS ONLY

$40.00 - FASTER: within 14 business days: www.etsy.com/listing/130598701/expedited-invitations-7-14-business-days - Your order will SHIP in Fourteen business days or less. INVITATIONS ONLY

$50.00 - FASTEST: within 5 business days: www.etsy.com/listing/82458830/expedited-invitations-shipping-of-order - Your order will SHIP in Five business days or less. INVITATIONS ONLY

PROGRAMS ONLY Expedite Fees:

$10.00 - FAST: 4 weeks or less: www.etsy.com/listing/82459180/expedited-programs-shipping-of-order - Your order will SHIP in four weeks or less. PROGRAMS ONLY

$20.00 - FASTER: within 14 business days: www.etsy.com/listing/82459002/expedited-programs-7-14-business-days - Your order will SHIP in Fourteen business days or less. PROGRAMS ONLY

$30.00 - FASTEST: within 5 business days: www.etsy.com/listing/130598433/expedited-programs-shipping-of-order - Your order will SHIP in Five business days or less. PROGRAMS ONLY

Please keep in mind that the above options are for expedited service - NOT express shipping.

Please note that sometimes packages will be sent in more than one package to protect the items or to ensure faster delivery.


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Woodlark Designs observes the following as NON-BUSINESS days
(in addition to weekends):
New Year's Eve
New Year's Day
Good Friday
Memorial Day
July 4 - Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Black Friday (the day after Thanksgiving)
Christmas Eve
Christmas Day


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Paper Choices for Fans (and description):

I have the following choices:

90lb standard white matte - the most popular due to the price. They are functional as fans but are not luxuriously stiff like the upgrades. People tend to hold them like they would any other type of "program" to fan themselves. Slightly cupping then. I very very rarely get any complaints on this stock, probably because the price is fantastic.

100lb shimmery cardstock - stiffer than the 90lb. These are stiffer than the above, and I have NEVER gotten any complaints on the stock - it is stiff, upscale, and very pretty.

100lb matte cardstock - stiffer than the 90lb. Moderately stiff (not quite as stiff as the shimmery but very close).